FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Location & Accessibility

  1. Where is East Sacred Hotel located?
    The hotel is located at No. 33 Jia, No. 3 Street, Dongdan, Dongcheng District, Beijing, China , in a historic and culturally rich neighborhood close to major tourist attractions.

  2. How far is the hotel from Tiananmen Square and Forbidden City?
    It’s approximately 2 kilometers from both Tiananmen Square and the Forbidden City , with an estimated travel time of about 10–15 minutes by taxi or metro .

  3. Is there parking available at the hotel?
    Due to space limitations in central Beijing, the hotel does not offer private parking. However, nearby public parking facilities are accessible upon request.

  4. What’s the nearest metro station to East Sacred Hotel?
    The closest metro station is Dongdan Station (Line 5) , which is just a 5-minute walk from the hotel entrance.

  5. Can I walk to local attractions like Wangfujing Street or Beihai Park?
    Yes! Wangfujing Street is about a 10-minute walk , while Beihai Park is approximately 2 km away , easily reachable by taxi, bike, or short metro ride.

 

🛏️ Accommodation & Room Inquiries

  1. What types of rooms are available at the hotel?
    The hotel offers a range of room types including Deluxe Rooms, Executive Suites, and Family Rooms , each blending modern comfort with traditional Chinese design elements.

  2. Are the rooms equipped with air conditioning and heating?
    Yes, all rooms come with individually controlled air conditioning and heating systems to ensure year-round comfort.

  3. Does the hotel have non-smoking rooms?
    Yes, the hotel enforces a strict no-smoking policy inside the rooms and provides designated smoking areas outdoors.

  4. Are extra beds or baby cots available?
    Extra beds can be provided upon request for an additional fee, and baby cots are available free of charge , subject to availability.

  5. Do the rooms have tea/coffee making facilities?
    Yes, each room includes complimentary tea-making facilities and bottled water daily .

 

🍽️ Food & Beverage

  1. Is breakfast included in the room rate?
    A continental and Chinese-style buffet breakfast is included in most room rates. Additional charges may apply for upgraded options or special dietary needs.

  2. Does the hotel have an on-site restaurant or café?
    Yes, the hotel features a fine-dining restaurant offering a mix of local specialties and international dishes .

  3. Are there nearby restaurants or food options close to the hotel?
    The area around Dongdan is known for its wide variety of authentic local eateries, street food vendors, and upscale dining spots , especially along Wangfujing Street .

 

🧳 Services & Facilities

  1. Does the hotel offer airport shuttle service?
    Airport transfers can be arranged upon request for an additional fee. Guests are encouraged to book in advance through the front desk.

  2. Is there a 24-hour front desk and concierge service?
    Yes, the hotel operates a 24/7 reception and offers concierge assistance for bookings, tours, and travel arrangements.

  3. Are laundry and dry cleaning services available?
    Yes, same-day and next-day laundry and dry-cleaning services are available for guests.

  4. Is there free Wi-Fi throughout the hotel?
    Complimentary high-speed Wi-Fi is available in all guest rooms and public areas .

 

📅 Booking & Policies

  1. What are the check-in and check-out times?
    Check-in time is from 2:00 PM , and check-out is until 12:00 PM . Late check-out may be available upon request and subject to availability.

  2. Can I cancel my reservation without charge?
    Cancellation policies vary depending on the booking type. Most flexible rates allow free cancellation up to 24–48 hours before arrival .

  3. Does the hotel accept pets?
    Unfortunately, the hotel does not allow pets due to hygiene and allergy considerations. Service animals may be permitted with prior notice.

 

Check Availability

1 Room, 1 Adult, 0 Children
Rooms
Adults
Childrens